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Personal Hospitality. 
Local Expertise.

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About Prestige Vacays | Ruidoso & Las Cruces, NM

Our Story

We’re Melissa & Charles Scott, the owners behind Prestige Vacays. We believe hospitality works best when it’s personal—rooted in real relationships and local care. After years inside corporate‑style property management—where care was limited and communication was slow—we built Prestige Vacays to restore integrity, honesty, and hands‑on commitment to vacation rentals. We live where we host—Alto/Ruidoso and Las Cruces—so we’re present, responsive, and accountable. We keep our portfolio intentionally small so we can know every home, serve every owner, and welcome every guest like a friend. Prestige is our shared work and legacy—a boutique, hospitality‑first approach that treats people and homes the right way.

WHO WE SERVE

Guests who want the best of both worlds: at-home comfort and elevated touches, supported by responsive hosts who actually live where you’re staying.

Homeowners seeking a boutique, professional partner that cares for their asset like it’s our own—and maximizes bookings without sacrificing standards.

CASUAL LUXURY

Spaces that feel relaxed, refined, and thoughtfully appointed.

OWNER

PEACE OF MIND

Proactive care, transparent communication, and data-driven performance

GUEST WELLBEING

Safety, cleanliness, comfort, and the freedom to choose adventure or relaxation.

LOCAL EXPERTISE

Mountains, deserts, wildlife, and events - we plan for the season you're stepping into.

HANDS-ON STEWARDSHIP

We walk homes, check the details, and handle issues before they become problems.

WHAT WE DO

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Property Management

Dynamic pricing and listing optimization; housekeeping and maintenance coordination; vendor oversight and compliance; proactive care with owner reporting to maximize revenue and protect your asset.

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Luxury Vacation Rentals

Curated homes with spotless standards, thoughtful amenities, clear house guides, and responsive local support—delivering elevated escapes that feel effortless from arrival to checkout.

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Home Watch

For second homeowners who don’t rent: scheduled inspections, vendor coordination, storm/freeze/fire checks, smart‑home monitoring, photo reports, and arrival prep—so your home stays secure and guest‑ready.

Prepared & Present

Living and vacationing in Southern New Mexico’s mountains and deserts means planning for fires, floods, and fast-changing weather. We’ve stayed present for owners and guests in the hard moments, and that experience shapes how we operate—quick response times; proactive maintenance with a running punch list; cleanliness without compromise (every clean inspected, every turnover staged); and a true checklist culture with pre-arrival and post-departure checks for every home—so you can relax while we plan, prepare, and serve you.

TALK WITH CHARLES AND MELISSA

Have a home in Ruidoso/Alto or Las Cruces?  Let's see if we're a fit.

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