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Privacy Policy

PRIVACY POLICY Last updated: September 24, 2025

Prestige Vacays ("we," "us," "our") provides vacation rentals in Ruidoso and Las Cruces, New Mexico. This Privacy Policy explains what we collect, how we use it, and your choices.

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INFORMATION WE COLLECT

  • You provide: name, email, phone, booking details, messages, and payment information (processed securely by our booking partners; see "Third-Party Providers").

  • Automatic data: device, browser, pages viewed, and basic analytics (cookies or similar technologies).

  • Optional: reviews, survey responses, or photo uploads (for example, damage documentation).

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HOW WE USE INFORMATION

  • Process bookings, payments, and guest support

  • Send confirmations and stay-related messages

  • Improve our website and services (analytics)

  • Legal, security, and fraud prevention

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COOKIES AND ANALYTICS We use cookies for basic site functionality and analytics. You can control cookies in your browser settings. Disabling cookies may affect site features.

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THIRD-PARTY PROVIDERS We use trusted vendors to operate our services, including:

  • Booking and payments: Hostaway or similar booking engine and their integrated payment processors

  • Website and analytics: Wix and standard analytics tools These providers process data on our behalf under their own terms and privacy policies.

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MARKETING We may send service or marketing emails related to stays and specials. You can unsubscribe from marketing at any time. Service or transactional emails will still be sent when necessary for your stay.

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DATA SHARING We do not sell personal information. We share data only with service providers, to comply with law, or to protect our rights, guests, or property.

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YOUR CHOICES

  • Access, update, or delete your information (subject to legal retention)

  • Opt out of marketing emails via the unsubscribe link

  • Disable cookies in your browser If you are in a location with specific privacy rights, contact us to exercise those rights.

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DATA RETENTION AND SECURITY We retain information only as long as needed for bookings, operations, and legal obligations. We use reasonable safeguards, but no method is 100 percent secure.

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CONTACT US

Prestige Vacays

Email: charles@prestigevacaysnm.co

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Phone: 575-686-0086

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Postal: 141 Roadrunner Pkwy, Suite 141

Las Cruces, NM 88011

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